Box Rapid Entry System
the fire department is summoned to respond to a commercial or industrial
building outside of normal business or operating hours. These responses often
include fire or smoke alarms that can only be properly investigated with
access to the inside of the building.
this reason, the Maumelle Fire Department encourages all of the city's commercial
and industrial occupancies to participate in the Supra Rapid Entry System
featuring key lock boxes. By using the Rapid Entry System to gain access
to a building, the fire department can rapidly investigate the possible emergency
inside without the delay of waiting for a keyholder or possibly damaging
doors or windows to force entry inside.
The lock boxes used in this program are manufactured by Supra, a division
of GE. The steel-clad boxes are UL-listed for security and can only be opened
with specially designed keys coded for and only accessible to the Maumelle
For more information about this program or to purchase a lock box for your
building, call or visit our station at 100 Millwood Circle during normal
| Q: What
are lock boxes?
A: They are high security key safes used to store building access keys for
fire department use.
Q: How does
the Rapid Entry System work?
A: The Maumelle Fire Department has been issued a specially-designed key
to open the lock box and gain entry to the building by using the keys stored
in side. Years ago, the fire department often carried keys to some individual
buildings in town. Our city is now too large for such a
Q: How do I purchase a lock box for my business?
A: Call 501-851-1337 or visit our station at 100 Millwood Circle to learn
more about the program. We will provide you with an order form signed by
an authorized representative of the fire department and provide guidance
on placing the box on your building. You will complete the form and send
it to Supra with payment for your lock box. The box will shipped unlocked
so that you can install it on your building. The fire department will be
happy to respond and lock your keys inside once the box is in
Q: Who will have access to the keys locked inside?
A: Only the Maumelle Fire Department and the manufacturer of the lock box
will have access to the master key used to unlock the box. Even keys for
Supra boxes in other cities will not open those installed in
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